“The Customer is King” we All Say – But Are They?
In the day-to-day “busy-ness” of our jobs in the shop, we often forget who our true master is – especially because we serve many.
I know if the customer is king in my client’s body shops not by what they tell me but what I see in their actions. How do you know if your shop is putting your customers / guests as the utmost priority? Don’t miss BodyShop Business Magazine’s November 2019 cover story where we dive in and you can decide if it’s your customer who is king or someone/something else…
Click here to read the online article: Customer Relations: Is the Customer King in Your Body Shop?
Click here to read the article in the digital November 2019 issue: The Customer is King…or are They?